Employment Opportunities

North Shore Elder Services is an innovative and collaboratively-oriented not for profit organization employing about 100 social workers, nurses, protective services workers,  and administrative staff, as well as engaging more than 200 volunteers.  We are designated as an Aging Services Access Point (ASAP) and an Area Agency on Aging (AAA) by the Massachusetts Executive Office of Elder Affairs.

This year, we have been recognized as the “Nonprofit of the Year” by the Greater Beverly Chamber of Commerce. We provide a challenging, yet rewarding work environment with a focus on professional learning. Regular training and continuing education opportunities are offered as well as clinical supervision for social work licensure.  Our offices are spacious with excellent exposure to natural light and are easily accessible from Routes 1,  128 and 95.

For full time employees (35 hours per week), benefits include three weeks’ vacation in the first year, paid sick leave and wellness time, and 12 holidays per year; group medical and dental insurance, life and disability insurance, Flexible Spending Accounts, retirement savings, flexible scheduling, and more. 

Due to the volume of applications, we may not be able to respond to all submissions. Please no phone calls. AA/EOE

Current Employment Opportunities

Home Delivered Meals Driver – Per Diem Drivers Needed

Transport Home Delivered Meals to home bound elders and community members who are disabled within a specific geographic area.  Upon meal delivery, confirm that the consumer is safe and well and report any unusual circumstances.  In this way, the Driver serves as a link between North Shore Elder Services and the consumer.

Education/Experience

  • Able to read, write, understand, and interpret basic English

Other Skills/Abilities

  • Ability to listen effectively, and respond to consumers and related parties in a supportive
  • Exhibits strong time management skills
  • Communicates effectively
  • Ability to work collaboratively
  • Must have own transportation, current driver’s license and must show proof of automobile insurance with a minimum liability coverage of $20,000/$40,000
  • Requires lifting and carrying up to 50 pounds, bending, reaching, twisting, walking, climbing
APPLY HERE

Care Manager – Full-time, 35 hours per week

The Care Manager provides a client-centered approach to assessment, service acquisition, reassessment, and monitoring of services to assist elders to live independently in the community.  This includes working cooperatively, coordinating service plans and maintaining ongoing communication with the elder, family members, informal supports, and formal supports as necessary.

Interdisciplinary care management is provided by registered nurses and care managers employed by ASAPs working in consultation with physicians, nurses and therapists from home health agencies, hospice providers, nutritionists, housing managers, mental health professionals, and other home and health care professionals.

Interdisciplinary care management requires a thorough knowledge of available community services, an understanding of both formal and informal support systems, and an ability to interface and collaborate with those systems to ensure the elder’s needs are met.  The position entails extensive coordination, follow-up and feedback to consumers and service providers, as well as record keeping in compliance with regulations.

Education/Experience

  • Bachelor’s Degree in social work or a related field.  Experience working with older people and/or experience working in a community service setting is preferred.
  • Must have own transportation (i.e., current driver’s license and insured vehicle)

Skills/Abilities

  • Ability to listen effectively, interview and respond to consumers and related parties in a supportive manner
  • Ability to work collaboratively in an interdisciplinary model for client care
  • Good time management and communication skills
APPLY HERE

Bi-Lingual Care Manager – Full-time, 35 hours per week

The Bi-Lingual Care Manager provides a client-centered approach to assessment, service acquisition, reassessment, and monitoring of services to assist elders to live independently in the community.  This includes working cooperatively, coordinating service plans and maintaining ongoing communication with the elder, family members, informal supports, and formal supports as necessary.

Interdisciplinary care management is provided by registered nurses and care managers working in consultation with physicians, nurses and therapists from home health agencies, hospice providers, nutritionists, housing managers, mental health professionals, and other home and health care professionals.

Interdisciplinary care management requires a thorough knowledge of available community services, an understanding of both formal and informal support systems, and an ability to interface and collaborate with those systems to ensure the elder’s needs are met.  The position entails extensive coordination, follow-up and feedback to consumers and service providers, as well as record keeping in compliance with regulations.

Education/Experience

  • Bachelor’s degree in social work, human services, nursing, psychology, sociology or a related field is preferred or a bachelor’s degree in another discipline with experience in the field of human service via previous employment, internship, volunteer activity or additional studies. 
  • MA social work license expected but may be obtained after employment in a specified time period.

Skills/Abilities

  • Good negotiating skills.
  • Effective communication skills.
  • Excellent clinical judgment.
  • Fluent in English and Spanish.
  • Creative problem solving skills.
  • Ability to manage time and tasks effectively.
  • Community networking skills.
  • Knowledge of broad range of client needs.
  • Computer literacy.
APPLY HERE

Money Manager Program Assistant (part time, 20 hours per week)

Provide administrative support to the local Money Management program, PACE money management program and Representative Payee programs.

Organizational Relationship:

  • Report to the Money Management Program Manager
  • Collaborate with the Money Management staff, external Consumers and agencies

Essential Job Functions:

  • Supports Representative Payee program  by providing representative payee services to consumers; including preparing Social Security Administration forms annually and completing residential recertification forms as indicated
  • Meet with the Consumers in their home or at other identified location
  • Travel to Social Security Administration office, as needed
  • Conduct quarterly Consumer record audits to ensure compliance
  • Provide bill payer services to Consumers
  • Provide technical assistance and training of new Money Management Volunteers, as needed
  • Document services in the SAMS computer system
  • Conduct annual satisfaction survey
  • Maintain secure files in accordance with mandated state and federal regulations

Requirements:

  • Minimum of Associates Degree, preference in Business, Finance, Human Services or related field
  • Licensed by the Commonwealth of MA to operate a vehicle
  • Has access to legally registered and inspected vehicle
  • Experience creating and balancing a budget
  • Ability to work well with a diverse Consumer population
  • Moderate computer proficiency
  • Ability to interpret and analyze data
  • Strong Communication skills (oral and written)
APPLY HERE

Assistant Nutrition Services Coordinator (part time, 25-30 hours weekly)

Essential Job Functions:

Work in a professional office setting to ensure compliance with Executive Office of Elder Affairs (EOEA) requirements of the Title III C Program, as it relates to home delivered meals.

– Liaison for the nutrition program supporting residents of the Salem and other towns/cities in the area, as needed.

– Work with the local Councils on Aging and other community partners.

– Collaborate with the Meal Delivery Drivers as it relates to external Consumer concerns

– Receive and process initial requests, suspensions, resumptions and termination of meals for Consumers

– Enter all Holiday and Emergency meals into Consumer care plans.

– Contact NAPIS Consumers who were not home at time of HDM delivery to ensure Consumer wellness.

– Maintain and update Consumer information in the agency database (SAMS) and ensure accuracy with care plan and route information. 

– Prepare weekly documentation for invoice backup.

– Disperse, collect and tabulate results of the state Annual Satisfaction Survey.

– Collect and document all donations.

– Perform other duties as assigned.

Minimum Skills and Abilities:

– Communicate effectively and compassionately with a diverse consumer population.

– Strong PC skills, especially with Microsoft Word, Excel and Outlook.

– Excellent collaboration and problem solving skills.

Minimum Requirements:

High School Diploma

– Minimum of two years administrative experience, preferably in a service organization Non profit preferred.

APPLY HERE