“Hoarding is a Disability for Sufferers and a Complicated Challenge for Community Associations”
It usually starts with a complaint: Owners object to the “bad smell” coming from a neighboring unit, or they report that a resident has begun storing personal possessions in the hallway outside his front door. Perhaps the manager dropped by to deliver a notice or just to say “hello,” and was appalled by the “horrifying clutter” she saw in an owner’s living room. You may be dealing with a hoarding situation. How should you handle it? The first step is understanding that hoarding is a mental illness—designated officially as such by the American Psychiatric Association in 2013, but recognized by mental health professionals for many years before that.